Meetings
We meet for an Exec Forum each month, excepting August and December. And go away for a two day Recess in November.
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Next Forum: Service Excellence, then your Sounding Board
Join us to hear from our speaker in the morning and resolve challenges with peers after lunch. What does a really great customer experience look like? You can offer an amazing service to a customer or client but if all you …
Next Forum: Service Excellence, then your Sounding Board
Join us to hear from our speaker in the morning and resolve challenges with peers after lunch. What does a really great customer experience look like? You can offer an amazing service to a customer or client but if all you are doing is meeting expectations they won't become advocates of your business and this is a missed opportunity! Specialising in increasing human and organisational performance, Mark Robb has extensive experience in creating and delivering leadership development and change management solutions. Having …